The secret to managing an Employee Counseling scenario is having an established system. In the Employee Counseling section, members start by viewing AFO’s instructional video to learn the 8-Step Process. These steps help our members prepare for and manage a counseling session with even the most difficult employee.
Learn from nine Employee Counseling videos that depict a fire officer managing a personnel issue that you are likely to encounter during your assessment center or after you are promoted. Battalion Chief members have access to an additional five videos that build in complexity and require multiple interviews to identify and correctly manage the problem. The videos review the disciplinary process, provide you tools, demonstrate how to conduct a counseling session, and implement the appropriate corrective action or discipline commensurate with the infraction.